Terms and Conditions (Including Returns & Refunds)
General Use
By accessing and using this website, you agree to comply with these Terms and Conditions. Kojiclean™ provides cosmetic products intended for external use only.
Product Information
Our products are formulated for skincare purposes and are not intended to diagnose, treat, cure, or prevent any medical condition. Individual results may vary depending on skin type, frequency of use, and consistency.
Proper Use & Responsibility
Users must strictly follow the instructions provided with each product. Discontinue use immediately if irritation or adverse reaction occurs and consult a qualified professional if necessary. Keep all products out of reach of children.
Return, Refund & Exchange Policy (14 Days)
We offer a 14-day return, refund, and exchange policy. You have 14 days from the date of delivery to request a return, refund, or exchange.
Eligibility requirements:
The item must be unused, unopened, and in the same condition that you received it
The item must be in its original packaging
Proof of purchase is required
Important Hygiene Policy:
Due to safety and hygiene regulations, opened, used, or tampered cosmetic products are not eligible for return, refund, or exchange.
Return Process
To initiate a return, refund, or exchange request, contact:
billing@bressangoods.com
If your request is approved, you will receive detailed instructions on how to proceed.
Refunds
Once the returned item is received and inspected:
You will be notified of the approval or rejection
If approved, the refund will be issued to the original payment method
Processing times may vary depending on your payment provider
Non-refundable costs:
Shipping fees are non-refundable
Exceptions apply only if the item was defective, damaged upon arrival, or incorrect
Exchanges
Exchanges are only accepted for:
Defective products
Damaged items
Incorrect items received
If eligible, the replacement will be processed after verification.
Orders & Payments
All orders are subject to product availability and payment confirmation. We reserve the right to refuse, cancel, or limit any order at our sole discretion.
Shipping
Delivery times are estimates and may vary depending on location, carrier, and external logistics factors. Kojiclean Paris is not responsible for delays beyond its operational control.
Intellectual Property
All content on this website—including text, images, logos, branding, and design—is the exclusive property of Kojiclean Paris and may not be copied, reproduced, or used without prior written authorization.
Limitation of Liability
Kojiclean Paris shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or misuse of its products.
Images Disclaimer
All images are for illustrative purposes only and do not guarantee or represent actual results. Outcomes may vary between individuals.
Changes to Terms
We reserve the right to modify or update these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any revised Terms.
Contact
For any questions regarding these Terms and Conditions, please contact:
billing@bressangoods.com





